External Agency Resources

Helpful resources to help you before, during and after an emergency event

The Canadian Red Cross

The Canadian Red Cross has opened an online registration for individuals impacted by flooding and extreme weather events in British Columbia.

The Red Cross encourages people evacuated from their primary homes in B.C. to register in one of three ways:

Through the online portal at www.redcross.ca

Over the phone at 1-800-863-6582 between the hours of 8 a.m. and 8 p.m. PST

In-person at one of the locations listed online at www.redcross.ca/2021bcfloods

Indigenous Community Support Fund

Needs based funding requests. To help Indigenous communities and organizations prevent, prepare and respond to coronavirus disease 2019 (COVID-19).

BC Wildfire Animal Support

BC Wildfire Animal Evacuation Support - BC SPCA https://spca.bc.ca/bc-wildfire-animal-support/


EMBC Central PREOC Operations Chief – 250-312-6623 ops1@gov.bc.ca


EMBC 24-hour Emergency Reporting Hotline – 1-800-663-3456

Indigenous Services Canada

Indigenous Services Canada Duty Officer – 604-209-9709 do@canada.ca

Red Cross Reunification Line

Red Cross Reunification Line – 1-800-863-6582. Line open from 8am to 8pm, every day


Insurance Bureau of Canada’s (IBC) Consumer Information Centre: 1-844-2ask-IBC (1-844-227-5422); askibcwest@ibc.ca


IBC Information related to wildfires: http://www.ibc.ca/bc/disaster/wildfires

Service Canada

Service Canada Outreach Support Centre - 1-877-631-2657. Line open from 8am to 4pm. eServiceCanada Service Request form https://eservices.canada.ca/en/service/

Still have questions?

Guidance During an Emergency